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  • How long will it take me to get my order?
    For standard shipping, you should receive your order within 7-10 business days. Our Expedited shipping rates vary based on weight, mailing address, desired delivery date. Please note, while most packages do arrive within 1-2 business days of the estimated faster delivery date, we do not guarantee delivery on the estimated date shown during checkout. All orders placed before 11 AM EDT, will ship out the same day, any order placed after will ship the following business day. Once your order has been placed, you'll first receive an order confirmation email followed by a shipment notification email with tracking once shipped.
  • How do I check the status of my order?
    We will email you as soon as possible you buy the items from the shopping cart or if there will be any updates on the status of your order, we will contact you by the email.
  • How do I cancel or change my order?
    As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. Please contact us if you wish to submit a request once your order has been received.
  • What if I receive wrong items?
    Although we endeavor for perfection, sometimes the wrong items are shipped. We are so sorry for any inconvenience this has caused, and our customer service team is here to help make things right. Please contact us through the contact form below so that we can work to get your right items to you goods as soon as possible. The form is available to you 24/7.
  • How to maintain my dress?
    We ensure that all garments may be machine-washed easily. Please follow the care instructions of each garment. When in doubt, hand wash always wins. And if you want to use the washer, please place them with similar colors. Our three rules to go by: Hand wash — For delicate items stick to spot cleaning only. Otherwise, handwash with a mild detergent to maintain the color and feel. Leave to soak for a few minutes, then treat with a fabric conditioner in the final rinse to keep its feel. Rinse well in cold water and avoid wringing, keep to line drying your garment inside-out, away from the sunlight. Wash cold — Wash clothes in cold water, as opposed to warm or hot, and always wait until you have a full load. Hang or lay flat to dry. Steaming and ironing — For heavy items, turn your garment inside out and iron it on the lowest setting. Spray some water to help straighten out the wrinkles. For everything else, turn your garment inside out and iron it on a medium heat setting.
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